BI Data Analyst/ Insight Lead
Are you looking to-
- Work closely with stakeholder to understand requirements and priorities and be able to manage expectations.
- Drive change across the organisation to become more data-driven and optimised.
- Pro-actively analyse data to provide actionable insight.
In this role, you will -
- Work collaboratively with key stakeholders to develop new product and company reporting processes and dashboards
- Use reports and dashboards to implement data-driven change
- Work with key stakeholders to provide them clear insight and understanding
- Support with the creation and testing of key marketing campaigns to maximise ROI
- Measure the effectiveness of the website and other channels and capture key trigger points that influence user behaviour
- Contribute to strategic decisions with the senior management team
- Evaluate different data sources and methodologies for specific business problem
- Document and present on Insights Processes to key stakeholders to ensure alignment across the business
- Use predictive analytics to drive reporting, forecasting and market segmentation analysis
SKILLS
- Salesforce Experience
- Knowledge of reporting tools – PowerBI, Qlik, Tableau
- Experience in Python or R
- Intermediate Microsoft PPT and Word
- Experienced Microsoft Excel User
- Ability to make complex solutions appear simple
EXPERIENCE
- Creative problem-solving skills
- Experience with user research and customer intelligence
- Experience with CRM systems (Salesforce ideally)
- Experience as a customer experience/insight analyst
- A data driven mind-set
- Excellent organisational skills and communication skills