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BI Data Analyst/ Insight Lead

Are you looking to-

  • Work closely with stakeholder to understand requirements and priorities and be able to manage expectations.
  • Drive change across the organisation to become more data-driven and optimised.
  • Pro-actively analyse data to provide actionable insight.

In this role, you will -

  • Work collaboratively with key stakeholders to develop new product and company reporting processes and dashboards
  • Use reports and dashboards to implement data-driven change
  • Work with key stakeholders to provide them clear insight and understanding
  • Support with the creation and testing of key marketing campaigns to maximise ROI 
  • Measure the effectiveness of the website and other channels and capture key trigger points that influence user behaviour 
  • Contribute to strategic decisions with the senior management team
  • Evaluate different data sources and methodologies for specific business problem
  • Document and present on Insights Processes to key stakeholders to ensure alignment across the business
  • Use predictive analytics to drive reporting, forecasting and market segmentation analysis

SKILLS

  • Salesforce Experience
  • Knowledge of reporting tools – PowerBI, Qlik, Tableau
  • Experience in Python or R
  • Intermediate Microsoft PPT and Word
  • Experienced Microsoft Excel User
  • Ability to make complex solutions appear simple

EXPERIENCE

  • Creative problem-solving skills
  • Experience with user research and customer intelligence
  • Experience with CRM systems (Salesforce ideally) 
  • Experience as a customer experience/insight analyst 
  • A data driven mind-set
  • Excellent organisational skills and communication skills